Instagram Tip: Before posting, I hit “Select All, Copy” on my description + hashtags.
Why? Sometimes I write too many hashtags by accident or my description is too long or I unknowingly use a banned IG hashtag – and rather than displaying an error message or warning me, Instagram just posts the photo with an empty description, and I was having to rewrite it from memory. So a few months ago, I started doing “Select All, Copy” right before hitting “Post” on Instagram. So when the ‘blank description error' happens, I can simply “Paste” and erase some of the hashtags and try posting again. A little trick that may save you a lot of time if you can get into the habit.
Hi everyone! Just stumbled upon the same issue, and figured out the reason that wasn’t mentioned yet, maybe it will helpful for some of you. Turns out it was because of just one account whose privacy settings didn’t allow me to mention them in my post.
Hello. So I had this issue with one of my client’s pages on Instagram which went on for 3 months.
Here is what you have to do. (Note that 1 or all the points can work for you)
1. Delete the website link mentioned in your profile bio. Instagram might have flagged it as malicious content and won’t let you post captions or let you reply to comments. As soon as you delete the link, hit refresh and you’re done. Page will be back to normal.(This was the issue in my case)
2. Hashtags: Most of you know that the limit is 30 per post. But one thing we generally forget is that,if you post often (min. 4-5 posts per week) you can’t repeat the hashtags. Even brand name ones like #XYZCorp etc.
3. Keep yourself updated with the banned hashtags list. You can find easily on Google. Just make sure you have the latest list/current year data. Hashtags as innocent as #hardworkpaysoff and #valentinesday are banned. Who knew!
4. Also, don’t repeat your captions too much. You don’t want Instagram’s Algorithm (robot) to think that you too are a bot account.
5. Check your bio and make sure you don’t contain any offensive content, banned hashtag or a link that’s “malicious”.
I am sure trying one or all of these will fix your account. Would also like to mention that reading Instagram’s Community Guidelines will help a lot. Since they don’t have a direct chat option (imagine that in 2021), this is one of the only ways to understand what could go wrong on the website, and a lot can go wrong.
the first one works! thanks a lot for sharing. 🙂
The caption is still not appearing its 2 days already i have already reported it in IG from the very start of the problem. I also cannot comment for same days..
My IG is not working now. Can somebody help
Saaaame problem with mine
Mine was links starting with “http”
Apparently, only “https” links are allowed.
I’m having the same issue, has anyone figured out what to do?
I had the same problem then figured it was the blog that mentioned in my caption. At first I thought it was a hashtag problem or caption being too long. Tried many different things and it was removing the blog address that worked. Wish IG would just tell you what was wrong in the first place. I thought I was about to being banned from posting!!
I can only post a photo on instagram if it has no caption. A message appears “Error. Will try again when better signal” (or similar). There is no problem with the signal.
Also unable to reply to comments on my posts.
Able to comment on other peoples’ posts.
All working ok on the previous evening.
Made no changes to phone during the night.
Have reinstalled Instgram app.
Have you figured out what to do to be able to comment and post captions again? I’m having the same problem right now.
I fix it, #tags is not the problem ( 30 is the limit ) but if you add @profiles after this, this is the problem. You have some limit to symbols in captions.
Have same issue. With ig
I add photo and caption and # and there only posting the photo
I’ve deleted app reinstored in
Cleaned cash on the phone
I’ve reported problem it’s been acauple weeks and nothing changed
I’ve checked all my # are still on IG and working
Don’t no what to do
Any one got any free way or sorting this problem thanks
I’m also having the same problem. My cation is too short but it only post the picture without the description. Why is this happening. How
I am facing a problem. My captions are not being posted with the photo on Instagram. My captions or hashtags are neither too lengthy nor too short. Is there any technique to solve this issue?
HI, I have now the same problem. Did your dissapere? How long did it take?
I got the same, but when I edit and try to put it back an error pops up! I’ve had this for a month! Help
Hi Licky. Did you manage to solve your instagram problem? I am experiencing the same problem. HELP!
Same problem with me but no exceeding number of hashtags or controversial content. When I try repasting it says your edits weren’t saved please try again
Hi I’m facing the same issue as urs captions are not showing up only pic is getting posted … Did instagram resolve the issue , how many days will it take to resolve..
please let me know if your problem got fixed, im facing same
Same issue for me I posted a couple photos with hash tags and @ for tools in photo and brands and said what I liked about them few hours later realized they didn’t have there caption or description went to past the description back in gave a error try again later then saw a photo on a friend’s account went to comment and said error try again its like I’m blocked but I didn’t do anything to get blocked strange…
OMG most of the comments are latest November 2019 which is happen to the Account I manage as a Social Media Manager, We use onlypult for posting and we follow there instructions on how not be blocked by posting the duplicate description and Hashtag but it stay the same.
We had the same issue it was not the length of the caption or the number of hashtag, it was the link in the bio. Once we deleted the link it started accepting the captions again
This appears to have happened to me, too. I had changed my website URL to a tinyurl pointing to a landing page a few days ago. Now all of a sudden, my posts are showing up without captions. I changed my website URL back to my domain and retried posting. The caption showed up this time. I guess Instagram doesn’t want people including links that use a string shortener?!?
Hello Joni, may i know how to delete the link in bio? Is it means the link in profile display? Or means or the post? Causr i have te same problem since 8/12 till now, all the pictures can be post except the caption!! Can you please teach me how to fix it up? Thank you so much!
It’s removing my captions and hashtagsbefor posting so my photos are getting posted with empty captions and hashtags
Please help!…I can’t like any post on IG not even comments…and when i try to post…caption and hashtags just disappeared leaving only the picture…and I don’t have lengthy hashtags
Is ur problem has been recovered
What does this mean exactly? What do I have to do?
I loveeeee youuuuuuuuuuuuuuuu!!!!!
My instagram was restricted since the past 4 months. I was on the verge of starting a new account and just thought i’d give one last go at some research and came across your comment.
I had updated my website on my Insta profile and instgram thought it was malacious and started restricting me from following or liking or using captions.
Thank you so much.
Love from India.
KINDLY ADVICE ON HOW YOU SORTED THE ISSUE. HELP!
Im also having the same issue with my clients Instagram accounts. I think my issues is related to the accounts being blocked from Liking, Following and commenting.. I’ve noticed this with two customers who are currently action blocked the caption does not appear when posting..
@Micheal I have the same issue, my account is action blocked and now my captions aren’t showing. Are your clients still experiencing the same problem or how did you fix it?
DID U FIX IT? AND HOW.. I FACE IT RIGHT NOW FOR MY CLIENTS’S PAGE
Did you fix this yet? How?
Hello Alex, may i know how to delete the link in bio? Is it means the link in profile display? Or means or the post? Causr i have te same problem since 8/12 till now, all the pictures can be post except the caption!! Can you please teach me how to fix it up? Thank you so much!
This is happening to me but the solutions posted are not relevant as si do not have any website URL on my account nor do I used hashtags. All I added was a caption like “Los Angeles, California”. That’s it. It worked the first say 5 or 6 times then stopped accepting them. I made 60 posts in one day. Maybe that’s it and they’re not aware it’s an issue? Surely if a system is set up to perform an action it will just do it?
I have also never been able to edit posts. Ever. I have three accounts and it’s the same issue. I can only delete posts. Their customer service is also appalling.
I have same problem, did it fix after some days?
WOW THANK YOU!! I run an Instagram for a business and after we updated the website in our bio with a Linktree captions wouldn’t work at all – has been so frustrating for the past 48 hours. I just deleted the Linktree link and it works again!
Deleted my link tree and I could post captions again!!
So…turns out there is a limit to the number of #s you can use. Apparently if you go over that amount, it doesn’t tell you, it just removes the caption. I went in to a post that this happened on and tried to paste the caption again and save it and it would not let me save it. I found out that the limit for #s is 30 so I counted my hashtags and it was over 30. I deleted some and once I had 30, I saved and it worked this time, leaving my caption. Hope this helps!
When i add my caption (without any # tag) to a photo on Instagram, then a photo with a blank description appear
Same. I didn’t have a tag or a link and it didn’t post mine.
Did anyone figure it out
? I removed my link in no but it did not help. This is a business account and I’m beside myself. Please help!
The problem I have is that even while trying what you said to do, the captions won’t post, they won’t post even with one # tag. I am so frustrated by this, I am close to just closing my account and forgetting about it. Writing to IG is like talking to my dog, NO REPLY.
I have go as far as between each post erasing my history, clearing the cache, and so on, still doesn’t help.
That’s so frustrating. You’re experiencing that when posting via the mobile app? Have you tried clearing App Data / App Storage / App Cache from within the Settings –> Applications –> Instagram? That’s the only other thing i could think of may help since you mentioned erasing your history and cache, I wasn’t sure if you were referring to your browser history and cache or app cache.
I have the same issue
Thanks for the tip……. But I have see people writing too many hashtags that I use. So what about that?
Did you ever find a solution to this? I am facing the same issue and have tried everything. I even tried with no hashtags and that didn’t work either. Thank you!!
The same issue even I tried to edit the caption and replace with new one but didn’t worked.
This isn’t a trick we should have to remember. Facebook needs to get on top of things like this before they worry about their stupid algorithms. I just typed out a 10 minute post only to have it disappear.
I feel your pain! Hopefully this annoying little extra step will save you those 10 minutes again in the future.
have you figured out why instagram does this though? i’m getting so frustrated and am trying to get around it. i need ALL of my hashtags there. What kind of phone do you have? I’m presuming that this only happens on non-iPhones…
I don’t know if it has anything to do with the phone, but I have a Galaxy S7 and before this I had a Galaxy Note II. I just Select All / Copy now before posting just to be on the safe side.
You’re probably on follow block, which is what doesn’t allow you to follow, comment, or like photos for a few days. Instagram does this when they think that you are a bot. To lessen the chance of this happening do not follow a ton of people all at once or like a ton of pictures all at once.