Why I never introduce myself in cold emails

I rarely if ever introduce myself in cold emails. NOT introducing myself translates into a level of familiarity. Only strangers introduce themselves. Friends don't. And here you are… friend, community member, established business owner… they can look in...

Good Company Apology vs Bad Company Apology

I appreciate when companies (and people) are up front about screwing up, apologize, and move on with solutions. I got two e-mails in the past 24 hours from two different services I use, which I'll copy/paste below, and I couldn't help but notice the huge difference in...

Line Breaks Only On Mobile with CSS

This can help out when your lines of text are getting broken up in weird places, like when there's a trailing word that gets pushed to the next line and you'd rather split the line in half manually. @media screen and (min-width: 600px) { .mobile-break { display: none;...